Terms and Conditions
Minimum number of guests (4) required for tour departures.
Individual booking are excepted
Prices Shown are in Australian dollars and include GST
Child Gross (0 -14) is 25% off Adult Gross for public tours.
Children Under 6 years not are recommended on shopping tours (This is a child-free escape for most participants!)
Guests must be 18 years of age to drink alcohol on any of our tours
Rates include all entrance fees and meals as stated in brochure/tour copy
Public Tours depart from next to The Forum Theatre, on Russell St near Flinders St
City Hotel Pick-Ups available on Request
PUBLIC TOUR TERMS & CONDITIONS
1) Please advise us within 72 hours of a tour departure of any cancellation to avoid a cancellation fee of 25%
2) No-shows & tours cancelled within 48 hours of a Tour departure time may not be refunded
3) Confirmation and pick up time and location must be confirmed 48 hours prior to tour departure
4) Proof of age (over 18) must be shown to consume alcohol on any of our tours
5) Individual bookings accepted but most tours require minimum of 4 people to operate.
6) Outlet Shopping Tours advises guests to have travel insurance. We will not be held responsible for any damages, loss or injuries incurred whilst on tour
7) Outlet Shopping Tours reserves the right to alter itineraries, vehicles and days of operation as required
8) Although every effort is made to adhere to the itinerary specified some venues may not be available on requested day due to events. Every effort will be made to inform the agent/client of tour cancellations/alterations prior to tour date
9) In compliance with the laws of responsible serving of alcohol, alcohol will not be served to intoxicated guests and drunk or disorderly patrons will not be permitted to remain with the group & will not be allowed back on the bus
ADDITIONAL GROUP TOUR TERMS & CONDITIONS
1) Deposit of 50% of Estimated Tour Cost is required at time of booking to enable prepayment of venues
2) Full payment to be made at least 1 week prior to tour departure
3) Payment for cancellations notified between 14 and 5 days prior to commencement
4) Payment for cancellations notified less than 72 hours prior to commencement - 75% of Estimated Tour Cost
5) Where cancellation is not notified e.g. No Show - 100% of Estimated Tour Cost will be charged
6) Final numbers & Pick Up Details required 72 hours prior to tour departure
7) Additional numbers will be accepted at the contracted rate until departure if we have availability.